Manager, GCA, Local Government Affairs OR

Government Regulatory Affairs Manager

Responsible for managing the daily activities of the Government Regulatory Affairs department at the state, region, or division level. Assists with local regulatory, franchising and public policy matters for assigned geographic area. Implements legislative strategies, monitors legislation and coordinates state association management. May manage a team including exempt and nonexempt employees. Provides subject matter guidance to employees as required. Develops processes and procedures to drive department efficiencies. Assists in development and meeting of departmental budget.

Core Responsibilities :

• Manages franchise renewal and transfer efforts for assigned franchises consistent with the strategies and policies for the market area at the state, region, or division level.
• Prepares franchise renewal applications and supporting data for renewal negotiations and assists in preparation of renewal strategy.
• Participates in franchise renewal negotiations with municipalities and / or their consultants.
• Supports the government relations and public policy strategy as developed for the market.
• Identifies important municipal issues of significance to the company.
• Drafts, analyzes and / or presents legislation, amendments and testimony as necessary.
• Oversees franchise-required construction installation of complimentary cable services to public buildings, including the negotiation of any additional terms and conditions with Local Franchise Authorities (FLA).
• Reviews, interprets and communicates meanings of the terms and conditions of franchises, franchise-related agreements and other contracts for implementation to ensure compliance with legal and regulatory standards.
• Manages service complaints associated with complimentary services.
• Oversees additional duties related to community affairs.

Employees at all levels are expected to : Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities.

Skills : Communication, Customer Experience (CX), Government Relations

Education : Bachelor's Degree

Certifications (if applicable)

Relevant Work Experience : 5-7 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.