Talent.com
Universal Banker
Universal BankerBluestone Bank • Pembroke, MA, US
Universal Banker

Universal Banker

Bluestone Bank • Pembroke, MA, US
5 hours ago
Job type
  • Full-time
Job description

Job Description

Job Description

Community. Security. Trust. This is the foundation on which Bluestone Bank is built. We've helped Southern New England prosper for over 150 years by providing responsible, relevant, and secure financial solutions. Whether our customer’s unique needs include finding a safe place to grow their savings, financing their next home, protecting their future, or building their business, we are here to help them reach their goals. Let’s get there, together!

In addition to being a great place to bank, Bluestone Bank is a great place to work! Named by the Boston Business Journal as a Best Places to Work in 2025, you are joining a team that cares about your career success and will also receive :

  • A competitive salary with performance-based incentives.
  • Comprehensive medical with deductible reimbursement, dental, and vision coverage.
  • An employer matching 401k plan.
  • Training and professional development opportunities, including tuition reimbursement.
  • Work life balance with paid time off, paid volunteer hours, and 11 paid holidays.

As a Universal Banker, you are the financial relationship to every customer entering the bank. This position plays a key role in providing retail banking services and products to customers. You will be responsible to develop meaningful relationships with each customer. In this role you will educate customers on the different ways they can bank with us by recommending and opening appropriate products and services to help them with their financial needs. You will be able to put your people skills to work by assisting with new and existing customers to understand their financial needs, resolve issues, and process teller transactions as required. Availability to work on Saturday mornings is required.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Leads and participates in delivery of prompt and courteous customer service while following service expectations. Establishes proficiency of the Bank’s systems needed to effectively service customers. Researches and resolves customer inquiries and problems.
  • Adheres to compliance regulations and operational policies and procedures.
  • Cross-sells Bank products and services to meet customer needs.
  • Processes financial transactions accurately and timely, balances within percentage guidelines.
  • Assists with day-to-day operations of the branch.
  • Provides coverage at any location required.
  • Performs additional duties as requested.
  • The pay range for this position is $18.50 per hour and is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability.

    Physical Demands and Work Environment

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to sit and talk or hear, reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and / or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.

    An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under federal, state, and local laws.

  • One to three years of banking experience, including knowledge of branch operations and window transactions, and specific procedures to open and maintain various products.
  • High school Diploma or equivalent.
  • Possesses strong customer service and excellent communications skills.
  • Ability to quickly learn and properly use various software programs.
  • Ability to multi-task and balance multiple priorities.
  • Bilingual in Spanish or Portuguese is a plus.
  • PId43596db46e1-25405-38836810

    Create a job alert for this search

    Universal Banker • Pembroke, MA, US