Production and Installation Manager

Overview

Benefits :

• Bonus based on performance
• Competitive salary
• Paid time off
• Training & development
• Health insurance

Role : Production and Flooring Installation Manager

Office Location : The Treasure Valley area

Company Overview : Floor Coverings International is a locally owned and operated franchise delivering exceptional flooring solutions with a customer-first focus. We're committed to outstanding service, quality craftsmanship, and making a positive impact in our community.

Position : Production and Flooring Manager

As the Production and Flooring Installation Manager, you'll lead daily operations, manage installer relationships, and ensure customers are delighted from start to finish. This role requires strong leadership, multitasking, attention to detail, and industry knowledge. Bonus opportunities are available based on performance.

Benefits And Perks :

Qualifications

This role is perfect for a motivated individual ready to bring their installation expertise and leadership to a growing team!

Key Responsibilities

Build and nurture lasting relationships to enhance customer satisfaction and retention.

Provide assistance to the sales team, including possible ride-alongs for complex quotes.

Provide customers and installers with clear updates on project start dates and timelines.

Hold weekly meetings with sales staff to discuss new sales and ongoing projects.

Proactively seek out and evaluate installer talent.

Oversee installer and vendor relationships, ensuring consistent quality and dependable partnerships.

Resolve conflicts and negotiate effectively with customers and crews to maintain productive relationships.

Communicate daily with installers to provide updates on project timelines and address any immediate needs.

Address and resolve challenges during construction to keep projects on track.

Organize and oversee product storage, ensuring efficient and orderly warehouse operations.

Conduct regular job site visits to verify that work meets company standards and customer expectations.

Oversee product allocation and manage job costs efficiently.

Take before-and-after photos for every project to ensure accountability and quality

Strive for 5-star ratings on every project by delivering exceptional service and maintaining positive customer relationships.

Meet Brett – Franchise Owner

Brett recently purchased a high-performing territory with Floor Coverings International and is excited to bring his business savvy and technology expertise to his new venture. With a strong background in leadership and innovation, Brett is ready to take his business to the next level and deliver an exceptional experience to his customers.

Brett and his wife, Brittney, have a wonderful blended family of six kids. Their lives are filled with activity and joy—whether it's cheering from the sidelines at football and basketball games, supporting their kids in baseball, or enjoying dance recitals. Family time is at the heart of everything they do, and Brett looks forward to building a business that reflects those same values of connection, care, and commitment.

Ready to Apply?

If you're motivated, skilled in managing people and production, and excited to join a company known for integrity and customer care, apply today!

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