Entry Level Training Associate (WFH)

Job Title

We are expanding our remote team and looking for individuals who are comfortable speaking with people, following clear systems, and providing dependable support. This position combines communication, organization, and guided client interaction in a professional, structured environment. Multiple openings are available for candidates seeking stability and long-term growth.

Organization Overview

Our organization has operated for decades, supporting large member-based groups and working professionals across North America. We specialize in long-term protection programs designed to remain in place beyond employment or retirement changes. Known for consistency, ethical standards, and internal development, the company has earned recognition as a strong and supportive workplace.

Primary Duties

Speak with individuals who have requested information by phone or video

Schedule and manage virtual appointments

Walk members through provided materials and explain information clearly

Assist with completing online forms and required documentation

Accurately update digital records and notes

Follow established procedures and quality guidelines

Participate in coaching, training, and leadership development sessions

What You Can Expect

Comprehensive onboarding and step-by-step training

Ongoing guidance from experienced mentors

Flexible scheduling options

Fully remote work environment

Clear advancement pathways for motivated individuals

Supportive team culture focused on growth and accountability

Company-hosted events and recognition programs

Qualifications

Clear and professional communication skills

Strong organization and time-management abilities

High school diploma or equivalent required

Previous customer-facing experience is an asset but not required