Membership Services Coordinator - $23-$25 / hr - Alexandria, VA

Our client, a national professional association, is seeking a Member Services Coordinator professional to join their team in Alexandria, VA! This role is ideal for someone who enjoys helping people, thrives in a professional office environment, and takes pride in delivering excellent member experiences.

About the Job :

Serve as a key point of contact for members, providing professional, courteous assistance by phone and email.

Respond to and resolve member inquiries, ensuring timely and accurate follow-up.

Update and maintain member records in the organization's database.

Assist with login issues, account questions, and other member-related requests.

Conduct online research to verify and update member information.

Provide general administrative support and assist with special projects as needed.

About You :

2-3 years of customer service or member support experience, preferably in a nonprofit or association environment.

Strong written and verbal communication skills.

Comfortable working with multiple software systems and databases.

Proficient in Microsoft Office and able to learn new systems quickly.

Collaborative team player with a positive attitude and strong problem-solving skills.

Preferred experience with iMis or FreshDesk.

About the Position :

Pay : $23-$25 / hour, depending on experience.

Hours : 9 : 00 a.m.-5 : 00 p.m., Monday through Friday.

Schedule : Hybrid in Alexandria, VA

Duration : Temporary position lasting 6-12 months with potential to convert to permanent.

Beacon Hill is an equal opportunity employer and individuals with disabilities and / or protected veterans are encouraged to apply.

California residents :

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please

click here

or copy and paste the following link into an open window in your browser :

https : / / jobs.beaconhillstaffing.com / eeoc /

Completion

of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile :

Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.

Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties / disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting

www.bhsg.com

Benefits Information :

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future (TM)