Business Systems Analyst 1

Salesforce Business Systems Analyst (Service Cloud)

1 year contract

Fully Onsite

Bill rate :

/ hr

Building number : 109

Sunnyvale, CA

2 Rounds of zoom ( 2 panel)

Must have :

Salesforce Field Service and / or Service Cloud hands on Configuration experience,

4-6 years minimum desirable.

Experience with ServiceMax Asset 360 highly preferred.

• Implement new and enhance existing functionality including articulating requirements and translating them to effective solutions on Salesforce.com and related applications which support the following stakeholders : Field Service, Service Contracts, Technical Support and Customer Support.
• Engage with the existing SFDC Center of Excellence to represent projects and enhancements affects the Service Organization.
• Work with existing SFDC Architects to implement SFDC Service functionality.
• Interface on a day to day basis with other analysts, business users, super users and IT team members to support business operations and drive change management
• Perform configuration / system changes to meet business requirements as needed.
• Ensure proper level of testing and documentation is completed for all work.
• Lead cross-functional meetings as part of requirements gathering, driving projects or providing status updates on various projects