Area Service Manager

Pipeline and Terminal Operations

USA Compression Partners, LP, (NYSE : USAC) provides mission-critical natural gas compression services to large upstream and midstream energy companies. We are an operations-centric, technology-driven employer with 800+ employees in 18 states across the US. We owe our success to the quality of our employees, our strong commitment to safety, and our superior service to customers.

Key Business Objectives

The Area Service Manager is responsible for the field management of 8-12 Field Services Technicians and 1-2 Lead Service Technicians and daily management of up to 100,000 hp. This is a front-line manager position responsible for the care and development of the Field Services Techs and Leads. The Area Service Manager prepares the budget, manages expenses to help identify cost savings, and allocates resources in his / her assigned area. Travel is required up to 90% of the time worked to various field locations in order to be out with his / her people, customers, and compressors.

Duties and Responsibilities

• Accountable for safety adherence and ensuring all service standards are met.
• First-line support for troubleshooting issues.
• Responsible for hiring, coaching, motivating, compensation, and performance management.
• Responsible for following the company policy and procedures.
• Responsible for field-level customer relationships.
• Provides proactive communication at the field level to both customers and employees.
• Monitors the cost of fleet operation and manages to meet the company targets.
• Oversees and coordinates Service Technician activities.
• Advises the Operations Director of major repairs as needed.
• Ensures customer service levels are met by maintaining run time to meet contractual agreements.
• Ensures scheduled and non-scheduled maintenance is completed in a timely manner.
• Maintain company vehicle per company guidelines.
• Make recommendations on capital expenditures for field equipment.
• May act as company liaison to other outside vendors.
• Works with sales team to identify opportunities.
• Any other duties or responsibilities as assigned by the supervisor.
• Full-time salary position.

Skills / Capabilities and Education

Working Conditions