Field Technician I

Overview

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients is an American telecommunications company headquartered in Monroe, Louisiana, that offers communications, network services, security, cloud solutions, voice, and managed services.

Position : Field Technician I

Location : Saint Louis, MO, 63101

Duration : 6 Months

Job Type : Temporary Assignment

Work Type : Onsite

Job Description :

• Responsible for asset management : processes deliveries and replenishes consumables as well as coordinates shipping and receiving ofmaterials.
• Maintains tools, test sets, and electronic equipment including, but not limited to : fi beroptic transmission equipment, lightwave multiplexing equipment, AC and DC power equipment.
• Assists in installs, provisions, tests, and maintains DS0 thru OC192 services.
• May install and testtransmission / switching equipment.
• Troubleshoots network equipment, removes and replacesdefective modules, tracks spares and ensures repair.
• Monitors / locates route and assists inexecuting restoration in the event of a service interruption, proactively responds to potential problem areas in order to ensure integrity of the network.
• Responsible for learning all of thesystems and applications required to perform the job function adequately.
• Updates installationrecords, enters appropriate detailed log information on trouble tickets for reference, and providesreports to others on status updates and issues related to assignments.
• Performspreventive / scheduled maintenance and inspections on equipment and on the critical infrastructureincluding, but not limited to : HVAC systems, high-voltage electrical systems, DC Power Plants
• Troubleshoots network equipment, removes / replaces defective equipment, and works withappropriate resources to isolate and ultimately restore network.
• Proactively identify potentialproblem areas to ensure integrity of the network and company.
• Assists in the installation / change / decommission and testing of Next Generation technologiessuch as Edge Compute, Wavelength, Fiber Optic transport, Ethernet, SONET and IP networklayers for all available bandwidths offered.
• May install and test network and customer premiseequipment (CPE) including installation and delivery of end user services.
• Utilizes industry standard software and hardware tools to accurately locate, mark, and protectunderground outside plant facilities.
• AC Power (on limited basis).DC power installs including tertiary and BDCBB.Responsible for asset management processes and replenishment of on-site / truck materials.
• Coordinates shipping and receiving of company and customer materials.
• Maintains tools, testsets, and all network equipment.
• Performs level 1 preventive scheduled maintenance and inspections on network and criticalinfrastructure equipment including HVAC systems, high-voltage electrical systems, and DCpower plants.
• With the aid of training and coaching, responsible for learning the trouble ticket,provisioning, time tracking, and materials systems and applications required to perform the jobfunction effectively.
• Update / report inventory records changes, complete transactional updateswithin systems to show appropriate activities by job type, enter appropriate time log, and responsive to requests for information / escalations.
• Regularly provides status updates andreports problem situations related to assignments to management.
• Objectively evaluate, via provided reports / tools, individual performance in respect to area ornational performance objectives.
• With support of manager, ability to identify areas ofimprovement as applicable.
• Perform other duties assigned by management team.
• Understands that basics of installation / change / decommissioning / testing of transport,Ethernet, SONET and IP network layers for all available bandwidths offered.

TekWissen Group is an equal opportunity employer supporting workforce diversity.