Administrative Associate

Sentara Norfolk General Hospital Ambulatory Care Clinic is hiring an Administrative Associate.

Shift/Hours: Full-time, Day Shift, working Monday through Friday.

The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.

Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.

Education

• High School Grad or Equivalent Required.
• Associate or Bachelor's Degree Preferred.

Experience

• Excellent Customer Service Preferred
• One year of experience in a medical environment preferred.
• Completion of a healthcare-related certificate program is preferred.
• Transferable skills, for example: one year or more in a call center, customer service application program, or clerical, preferred.
• Bilingual

Keywords: Administrative Associate, Clerical Support, Receptionist, Call Center

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance Legal Resources PlanColleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.