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Principal, Customer Success - Pharma Data & Analytics Consulting

Principal, Customer Success - Pharma Data & Analytics Consulting

MathCoIL, United States
7 days ago
Job type
  • Full-time
Job description

Principal, Customer Success - Pharma Data & Analytics Consulting

About Us : TheMathCompany (MathCo®) is a global Enterprise AI and Analytics company trusted by Fortune 500 and Global 2000 enterprises for data-driven decision-making. Founded in 2016, MathCo builds custom AI and advanced analytics solutions that solve real business problems through an innovative hybrid model. Our proprietary platform, NucliOS , provides pre-built workflows and reusable plug‑and‑play modules that enable connected intelligence with lower TCO.

At MathCo, we foster an open, transparent, and collaborative culture with no barriers, making MathCo a great place to work. We provide exciting growth opportunities, value capabilities, and attitude over experience, enabling the Mathemagicians to ‘Leave a Mark’.

Role Overview

We are seeking a commercially focused consulting leader to drive business growth, client success, and analytics-led transformation within our Pharma and Life Sciences portfolio. As a Principal, you will own key client relationships, P&L performance, and business expansion across large enterprise accounts. You will partner with C‑level stakeholders to design and deliver analytics-driven strategies, lead multi-disciplinary teams, and identify new growth opportunities. This role requires a combination of sales acumen, industry expertise, and delivery leadership — ideal for someone who thrives at the intersection of data, strategy, and business impact.

Key Responsibilities

  • Own P&L responsibility for assigned accounts, ensuring sustained growth and profitability.
  • Drive new business development through existing accounts and new logo acquisition within the Pharma and Life Sciences sector.
  • Partner with Business Development and Marketing to shape go‑to‑market plans, develop proposals, and close large, multi‑year engagements.
  • Build executive‑level relationships that establish MathCo as a strategic partner and trusted advisor.
  • Translate market trends and client priorities into revenue-generating opportunities.

Client Success & Strategic Delivery

  • Oversee multiple consulting and analytics engagements, ensuring solutions are aligned with client strategy and deliver measurable outcomes.
  • Lead account planning, resourcing, and operational execution across global delivery teams.
  • Act as the voice of the client, ensuring insights and recommendations drive real‑world business transformation.
  • Support delivery excellence through governance, financial discipline, and proactive risk management.
  • Bring deep understanding of the pharma value chain, including commercial analytics, sales and marketing effectiveness, market access, patient engagement, and clinical R&D optimization.
  • Identify opportunities for AI / ML and data-driven innovation across pharma functions — e.g., omnichannel marketing, brand analytics, forecasting, and field force optimization.
  • Leverage domain knowledge to influence solution design, thought leadership, and client conversations.
  • Lead and mentor a high-performing team of Engagement Managers and Senior Consultants.
  • Foster cross-functional collaboration across the U.S. and India delivery units.
  • Champion MathCo’s culture of ownership, inclusion, and continuous learning.

    • Required Qualifications

  • 15+ years of experience in consulting, analytics, or data-driven business transformation, with significant exposure to Pharma / Life Sciences clients.
  • Proven track record in P&L management, revenue growth, and client portfolio expansion.
  • Strong sales and relationship management skills, including experience leading pursuits, proposals, and contract negotiations.
  • Prior experience with top-tier consulting firms or leadership roles in Pharma strategy, commercial analytics, or digital transformation.
  • Exceptional executive communication skills with the ability to distill analytical outcomes into business impact stories.
  • Demonstrated ability to lead cross-functional, global teams and deliver results in complex, matrixed environments.

    • Preferred Qualifications

  • MBA or advanced degree from a top-tier institution.
  • Experience leveraging AI / ML to solve pharma business challenges (e.g., launch optimization, market access analytics, omnichannel personalization).
  • Established industry network across Pharma, Biotech, or Life Sciences consulting.

    • Being a Mathemagician

  • Understand & embody MathCo’s culture and way of working.
  • Demonstrate an ownership mindset to drive results, striving for excellence.
  • Engage actively and contribute to initiatives fostering company growth.
  • Support diversity and understand different perspectives.

    • Seniority Level

  • Director

    • Employment Type

  • Full-time

    • Job Function

  • Consulting

    • Industries

  • Business Consulting and Services

    • #J-18808-Ljbffr

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