Room Attendant

Job Description

Job Description

JOB DESCRIPTION

TITLE : Room Attendant

DEPARTMENT : Rooms department

STATUS :

Non-Exempt, Full Time, Part Time, Temp, and On Call

SUPERVISED BY :

Hotel Manager and Front desk supervisor

SUPERVISES :

This position does not supervise anyone

The Room Attendant is responsible for cleaning guest rooms, lobby areas, and common areas as assigned ensuring the Santa Monica Motel’s established standards of cleanliness. This position is responsible reporting any maintenance deficiencies and handling guest requests or complaints. A successful person in this position must ensure confidentially and security of all guest rooms.

ESSENTIAL DUTIES :

• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
• Clean assigned guest rooms by priority.
• Transport cast with cleaning supplies, amenities, and linens to assigned guest room and position securely.
• Empty trash containers and recycling bins.
• Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor
• Replace dirty bed linen and make up bed with clean linen.
• Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket / pillow and other amenities.
• Dust and polish all furniture, pictures, frames, mirrors, light bulbs and switches, TV and remote, as well as cable box.
• Realign furniture to floor plan.
• Remove dust, spots and smears from all doors, drapes, windows, ledges, frames, baseboards, AC unit, corners and telephones
• Inspect condition of amenities in desk, drawers and guest service directory, replace designates amounts at proper locations in room.
• Vacuum throughout entire room
• Update status of rooms cleaned on assignment sheet.
• Return and restock cart at end of shift as well as empty vacuum bag and wipe vacuum clean.
• Ensure security of any assigned guest room keys and / or guest property(s) turn over any lost and found items from guest rooms to supervisor to notify security.
• Report any damages or maintenance problems to your supervisor.
• Knowledgeable of hotel fire and emergency procedures
• Adhere to Lost and Found policy including internal key control.
• Other essential room cleaning duties as operations change in the future.
• Make up cribs and clean rollaway beds
• Stock laundry and supply closets
• Check under bed(s), chairs and sofa for debris and remove if present.
• Performs other incidental and related duties as required and assigned.

ESSENTIAL JOB QUALIFICATIONS & COMPENTENCIES :

Proven success in the following job competencies :

EXPERIENCE :

EDUCATION :

WORKING CONDITIONS & PHYSICAL WORK DEMANDS :

OTHER :

Note : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and / or ability required and is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

COMPANY BENEFITS :

Our post-offer background check process includes a background check ( HireRight ) and a drug-screen.

We participate in E-Verify.

We are an Equal Opportunity Employer.