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Security Officer - Beach Club CasinoHampton, NH

Security Officer - Beach Club CasinoHampton, NH

Lilac Club CasinoHampton, NH, US
30+ days ago
Job type
  • Full-time
Job description

Security Officer - Beach Club Casino

Security Officers are responsible for promoting safety and security throughout the property while verbally interacting with Team Members, Guests, visitors, and vendors.

Essential Job Functions / Duties :

  • Provide exceptional Guest service while maintaining a positive attitude.
  • Promote the Players Club loyalty program to Guests.
  • Monitor and authorize entry and departure of Team Members, Guests, visitors, and vendors within and around the property to protect against theft and maintain the security of Company assets.
  • Patrol premises to prevent and detect signs of intrusion or rule infractions, answer alarms, and ensure the security of vehicles, doors, windows, and gates.
  • Dispel tense situations using verbal de-escalation skills.
  • Monitor assigned internal and external areas for signs of unusual activities, approaching and discouraging loiterers and panhandlers.
  • Assist in removing disruptive individuals from property and document such actions.
  • Conduct investigations involving Guests, working closely with Surveillance and completing appropriate investigative documentation to support outcomes.
  • Collect, document, and dispose of confiscated items and document those items that are evidentiary.
  • Prepare and maintain incident logs and create reports to record all activities that affect properties, Team Members, and Guests.
  • Escort Team Members who collect and transport monies within property.
  • Adhere to objectivity and exercise sound independent judgment and emotional control.
  • Uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
  • Respond to and assist with emergency response to medical aid situations according to departmental rules and regulations, policies, and procedures.
  • Safely drive assigned motor vehicles to transport individuals to and from locations.
  • Maintain positive control of assigned keys.
  • Effectively utilize radio communication systems and departmental codes and call signs.
  • Other duties as assigned.

Job Specifications :

  • Demonstrate strong listening and communication skills.
  • Demonstrate problem-solving and critical thinking. Must be able to work independently and maintain a high level of performance.
  • Must be able to complete tasks in a timely and efficient manner while maintaining business standards.
  • Certification Requirements :

    Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No

    Gaming License Required? Yes

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    Security Officer • Hampton, NH, US