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Sales Specialist

Sales Specialist

CELLINKBoston, Massachusetts, United States
2 days ago
Job type
  • Full-time
Job description

At Cellink, we Create the Future of Health by leveraging the power of 3D cell culture through award-winning 3D bioprinters and carefully sourced biomaterials and bioinks.

About the role

The Sales Specialist East coast plays a critical role in driving revenue growth by managing the entire sales process from lead generation to closing. As an member of the Sales organization, you will be responsible for engaging with prospects and customers to understand their needs, delivering tailored solutions that align with our product offerings, and collecting market insights and feedback. This role is ideal for someone who is intellectually curious, ambitious, and thrives in externally facing environments. You will collaborate closely with cross-functional teams to ensure a seamless customer experience and contribute to the overall success of the commercial organization.

You will be based in Boston, though we are open to candidates located anywhere on the East Coast (remote).

Work position goals

  • Drive new business by identifying and qualifying leads.
  • Build and maintain strong relationships with customers to foster loyalty and repeat business.
  • Promote the full portfolio of products and services to maximize customer value.
  • Ensure a smooth onboarding experience for new customers.
  • Maintain high levels of customer satisfaction through proactive engagement and support.
  • Collaborate with internal teams to align sales strategies with customer needs and market trends.

Responsibilities and Duties

  • Manage the full sales cycle including prospecting, presenting, negotiating, and closing deals.
  • Conduct product presentations and demos tailored to customer needs.
  • Participate in trade shows, webinars, and workshops to promote products and generate leads.
  • Provide input to marketing campaigns and outreach strategies.
  • Maintain accurate records of sales activities and customer interactions in the CRM system.
  • Gather customer feedback and share insights with product and marketing teams.
  • Stay informed about industry trends, competitor offerings, and market dynamics.

    • Qualifications

  • Bachelor’s degree required. Bachelor’s of Science in Biology, Biomedical Engineering, or a related field preferred; relevant experience may substitute for education.
  • Prior customer-facing experience within the life sciences preferred.
  • Experience in sales, customer service, or business development is a plus.
  • Familiarity with CRM systems and sales tools would be advantageous.
  • Basic understanding of sales principles and techniques.
  • Basic understanding of cell biology preferred.

    • We believe you have interest in technology and innovation with strong communication and interpersonal skills. You also have the ability to analyze customer needs and propose appropriate solutions.

    Practical conditions

  • This is a field role; the expectation is up to 75% travel.
  • Ability to lift and transport bioprinters (up to 70 lbs.)
  • Travel required to customer sites for training, support, and relationship management; a valid driver’s license is necessary.
  • Ability to work flexible hours to accommodate customer needs.

    • Equal Employment Opportunity Statement

    BICO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

    Cellink a part of BICO GROUP

    BICO is a lab automation partner and provider of selected workflows to pharma and biotech.

    With 46,000+ instruments installed in over 65 countries, BICO products, software, and solutions are found in more than 3,500 laboratories, including the world’s top 20 pharmaceutical companies, and have been cited in over 12,000 publications.

    Operating through two business areas – Lab Automation and Life Science Solutions – BICO strive towards the vision to enable and automate the life science lab of the future.

    BICO is listed on Mid-Cap, Nasdaq Stockholm under BICO.

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    Sales Specialist • Boston, Massachusetts, United States