Job Description
Job Description
COUNTER SALES ASSOCIATE
Do you enjoy building a rapport with customers and better understanding their needs?
Are you sales oriented?
If youve answered yes to these questions, then come join our team at Eckart LLC.
We are currently in search of a career orientated person to join our Customer Service team on both the plumbing and electrical side. The position operates in a fast paced, dynamic, rewarding environment and will assume responsibility for all counter sales and product returns while providing expertise as a member of the customer service team.
WHY WORK FOR US
- Medical, Dental, and Vision insurance after 30 days
- 401K match after one year of service
- Paid time off
- Career growth
- Paid Holidays
- Company paid life policy
- All full-time employees receive an employee discount at just 5% over Eckarts cost.
- Good group of people, low stress environment, family-oriented philosophy.
OUR MISSION
Stock It, Know It, and Stand By It,
OUR VISION
Eckart LLC strives to provide the finest quality products to contractors, facility maintenance departments, and homeowners. Our employees are highly trained and motivated to serve our customers.
DUTIES AND RESPONSIBILITIES
not limited to the following
Offering exceptional customer service at our counter and over the phoneResponding to inquiries and processing incoming calls and ordersProcessing orders in the systemSourcing materials for customers when currently not in stockConsistent training and understanding of current productsDeveloping and maintaining positive customer relationshipsHandling returns as requiredKeeping counter and sales area cleanMerchandising and showcasing productOther duties as requiredSKILLS AND COMPETENCIES
Exceptional customer service skillsAbility to develop long-term relationships and generate referrals from your customersExcellent communication skillsImpeccable organizational skills with high attention to detailTime management & multitasking skills to serve several customers at the same timeStrong networking skills, outgoing personalitySelf-motivated; able to function effectively both independently and as a member of a teamProven ability to learn quickly and work effectively in a fast-paced work environmentEXPERIENCE AND EDUCATION
Minimum of a high school diploma or equivalent requiredPost-Secondary courses in Plumbing, Electrical or Heating are considered an assetKnowledge of the Plumbing, Electrical and Heating industry or a background in plumbing products would be considered an assetFinal candidates will be required to undergo and pass a pre-employment drug screen.