Transportation Associate

Patient Transporter

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Responsible for the safe, efficient, and courteous transportation of patients within the hospital premises. This role ensures that patients are transported to and from various departments in a manner that prioritizes their comfort and safety.

Qualifications

Safely transport patients using hospital-provided wheelchairs, stretchers, or beds to designated departments or locations -Assist patients with boarding and disembarking as needed, ensuring comfort and safety throughout the process. -Interact with patients and their families in a compassionate and professional manner. -Address patient concerns or needs promptly and respectfully. -Communicate effectively with nursing staff, physicians, and other healthcare professionals to coordinate patient transport needs. -Report any changes in the patient's condition or concerns to the appropriate medical personnel.

Education High School Diploma or Equivalent preferred NOT Required Can this role accept experience in lieu of a degree? YES Licenses and Credentials Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only required Experience Experience in a healthcare or customer service role 1-2 years preferred Knowledge, Skills and Abilities - Ability to handle patients with care, demonstrating empathy and patience. - Strong communication and interpersonal skills. - Ability to work effectively in a team and in a fast-paced environment. - Basic knowledge of medical terminology and hospital procedures. - Ability to lift and maneuver patients and equipment safely.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

80 Blossom Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Rotating (United States of America)

Pay Range

Grade

EEO Statement : The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.