Duration : 12 + Months contract
Job Description :
- This role is on-site
- Interviews will be one round via video conference, top candidates will submit a writing sample from provided prompt
Responsibilities :
Primary Responsibilities :
The Analyst supporting written Client Relations / Senior Investor inquiries and concerns will ensure Firm compliance with regulations governing the handling of Operational Client ComplaintsResponsible for collaboration with Client branches and Operational business partners in the investigation, research, and resolution of a large volume of assigned cases in a formal written format to communicate the Firm's decision to the clientThis position may also be tasked to handle other various operational responsibilities within Client Relations, including Settlement processing, Privacy Opt Out processing, and incoming telephone callsOther projects may be assigned on an as-needed basisExperience :
Bachelor's degree in English or a Communication related discipline; work experience considered in lieu of these degreesSkills :
Bachelor's degree in English or a Communication related discipline; work experience considered in lieu of these degreesEducation :
Bachelor's degree in English or a Communication related discipline