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Legal Support Specialist
Legal Support SpecialistAshley, Southeastern VA • Virginia Beach, VA, US
Legal Support Specialist

Legal Support Specialist

Ashley, Southeastern VA • Virginia Beach, VA, US
2 days ago
Job type
  • Full-time
Job description

Overview

This role supports timely, compliant actions across liens, garnishments, judgments, and repossessions. Our Legal Support Specialists collaborate with internal partners and courts while maintaining a high standard of accuracy, confidentiality, and service. The position is based in Southeastern Virginia and is linked to our Ashley Furniture / Grand brands in the region.

Base pay range

$19.00 / yr - $19.00 / yr

Responsibilities

  • Prepare, review, and process court filings (e.g., Motions for Judgment) and related correspondence.
  • Process liens and garnishment answers via mail, fax, and email; update account records.
  • Create documentation for bank garnishments; mail paid-in-full / balance letters as requested.
  • Assist with scheduling / canceling repossessions and day-of account checks for changes.
  • Scan and index legal documents to customer accounts; maintain accurate digital files.
  • Provide backup coverage for Bankruptcy and for Virginia Beach / Norfolk courts.
  • Respond promptly to emails / voicemails; follow up on internal requests.
  • Perform additional duties as assigned by the department manager.

Requirements

Preferred Experience

  • 1+ year in collections (preferred, not required).
  • Familiarity with civil court procedures and working with attorneys / legal specialists.
  • 2+ years of customer service in a fast-paced environment.
  • Education

  • High School diploma or GED required; Associate's degree preferred.
  • Work Environment

  • On-time, reliable attendance; ability to work overtime as needed.
  • Comfortable operating in high-volume conditions with minimal supervision.
  • Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • Short term & Long term Disability
  • PTO & Sick Days
  • Employee Discount
  • Employee Assistance Program
  • 401k
  • Seniority level

  • Associate
  • Employment type

  • Full-time
  • Job function

  • Legal
  • Industries

  • IT Services and IT Consulting
  • Referrals increase your chances of interviewing at Ashley, Southeastern VA by 2x

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