Staff Analyst, HELOC

About Upstart

Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart’s AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.

Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; and Austin, Texas.

Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we’d love to hear from you!

The Team

The Analytics team plays the critical role of providing analytical capability across Upstart’s organization to enable data-driven decision making. We leverage our analytical and technical skills to support our partners with a multitude of services, some of which include understanding our underwriting models and presenting on trends in our loan performance, analyzing market size opportunities, creating financial models, developing our business intelligence pipeline to enable self-service reporting, and architecting / automating of work processes.

Staff Analyst – Home Analytics

As the Staff Analyst on the Home Analytics team at Upstart, you will be responsible for understanding, presenting, and driving best practices in product analytics and for developing our business intelligence pipeline to enable better decision making. You will partner with our Product, Engineering, and Machine Learning teams to drive understanding, insights and decision making.

How you’ll make an impact

• Develop and execute data-driven strategies to guide the growth and evolution of the HELOC product.
• Design, build, and maintain analytics frameworks that help measure product performance, user behavior, and loan outcomes.
• Guide the measurement roadmap for product initiatives by collaborating closely with Product Managers. You’ll lead the design and execution of robust experimentation strategies, including A / B testing and causal inference, to accurately measure impact and drive data-driven product evolution.
• Conduct deep-dive analyses and modeling to uncover growth opportunities, optimize loan performance, and enhance risk strategies.
• Communicate insights and recommendations effectively to both technical and non-technical stakeholders, influencing product and business decision.

Minimum Qualifications

Preferred Qualifications

Location

This role is available in the following locations : Remote, San Mateo, Columbus.

Time Zone Requirements

This team operates on the East / West Coast time zones.

Travel Requirements

As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to still spend high quality time in-person collaborating via regular on-sites. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.

Equal Opportunity

Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit, and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures, backgrounds, perspectives, and experiences, and know that we can only become better together.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com.

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