Greet and welcome guests in person and via phone in a friendly and professional manner
Take customer orders accurately and efficiently
Serve food and beverages promptly
Handle guest inquiries and resolve any issues or complaints
Operate the Toast POS system for order processing
Maintain cleanliness and organization of carryout areas
Collaborate with kitchen staff to ensure timely delivery of orders
Uphold high standards of customer service and satisfaction
Experience :
Familiarity with Toast POS system is a plus
Strong communication skills to interact effectively with guests and team members
Knowledge of food service industry practices
Experience in restaurant or similar setting is beneficial
Ability to handle guest relations professionally
Proficiency in phone etiquette for taking guest orders or handling inquiries
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Specialist • Hurricane, WV, US
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