Customer Solutions RepresentativePacer Group • Tulare, California, USA

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Customer Solutions Representative

Pacer Group • Tulare, California, USA

30+ days ago

Job type

Full-time

Job description

Job Title : Customer Solutions Representative

Job Duration : 18 months

Job Location : Tulare CA 93274

Schedule / Shift :

Tuesday Thursday : 8 : 00 am 5 : 00 pm (1-hour lunch)
Event Days : 9 : 30 am 6 : 30 pm (1-hour lunch)
Occasional Monday / Friday shifts for special events (with advance notice)

Hours per week : 24

Job Responsibilities :

Front Desk & Visitor Support

Greet and assist visitors upon arrival

Provide basic technical support for conference and training rooms

Communicate with vendors customers and staff

Provide general customer service

Maintain and uphold EECs mission values policies procedures and principles

Workshop & Event Support

Coordinate logistics and set up for workshops and meetings

Assist instructors and internal teams with administrative tasks

Support registration attendance and customer inquiries

Provide support to customers before during and after workshops and events

Facilities & Operations

Support building operations and maintenance

Organize operational documents and support document development

Submit facility maintenance requests

Order and manage supplies

Tours and Demo support :

Set up & assist team with equipment demonstrations tours and consultations.

Assist with scheduling and coordinating tours

Lending Program Support :

Monitor and assist all reservations for lending programs

Prepare and package equipment based on reservations

Support program pick-up and drop off at the EEC

Keep accurate loan records

Required :

High School Diploma

Desired :

Bilingual (English / Spanish)

Proficiency in Microsoft Office and internet-based applications

Strong customer service and communication skills

Ability to multitask and prioritize

Attention to detail and organizational skills

Key Skills

Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Full Time

Experience : years

Vacancy : 1

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Customer Representative • Tulare, California, USA

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