Lab IT Deskside Support Specialist

A company is looking for an Associate IT Systems Support Specialist.

Key Responsibilities :

Build and maintain relationships with Lab Owners, IT Teams, and Management

Update the physical inventory of lab equipment, PCs, and software

Collaborate with the project management team to ensure a seamless migration from Windows 10 to Windows 11

Required Qualifications :

High School Diploma or equivalent with 5+ years of experience in deskside support or lab IT, or 3+ years with an Associates or Bachelor's Degree

Experience with Windows 10 to Windows 11 migration, including imaging and validating PCs

Ability to troubleshoot Lab IT desktop technology issues

Experience in Lab / R&D / Scientific / Clinical environments preferred, but not required