Director, Advanced Technology Requirements & Capabilities Office of the Secretary of War Customer Account Manager

Date Posted : Country :

United States of America

Location :

VA108 : 1100 Wilson Blvd Arlington 1100 Wilson Boulevard Arlington VA 22209 USA

Position Role Type : Hybrid

U.S. Citizen U.S. Person or Immigration Status Requirements :

Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance

Security Clearance : Top Secret - Current

At Raytheon the foundation of everything we do is rooted in our values and a higher calling to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of todays mission and stay ahead of tomorrows threat. Our team solves tough meaningful problems that create a safer more secure world.

Raytheons Advanced Technology (AT) business is seeking a Director Office of the Secretary of War (OSW) Customer Account Manager (CAM) to lead business development efforts in a high-priority growth area. The Director will play a critical role in shaping and advancing strategic pursuits across the Advanced Technology portfolio by identifying new opportunities building customer relationships and aligning internal capabilities with OSW Mission needs.

As a member of the AT Requirements & Capabilities (R&C) team the Director will be responsible for driving early engagement with customers translating mission requirements into actionable strategies and influencing program development and investment decisions. This role demands strong technical acumen deep market insight and the ability to collaborate across engineering program management and strategy teams to position Raytheon for long-term success in a rapidly evolving threat environment. The Director reports to the AT R&C Executive and serves as a key voice in shaping future growth across the AT portfolio.

What You Will Do

• Build and sustain deep customer intimacy with the OSW customer maintaining awareness of their evolving mission needs strategic objectives and satisfaction with Raytheons solutions
• Develop a comprehensive understanding of the customers budget landscape long-term investment priorities and acquisition strategiestranslating insights into actionable guidance for Raytheon
• Guide and support RTX and Raytheon teams in solving complex customer challenges facilitating timely and impactful solutions that strengthen mission trust and deepen partnerships
• Serve as the escalation point for customer-facing issues and lead efforts to deliver exceptional customer service experiencesresolving concerns with professionalism ownership and urgency
• Drive disciplined Business Development (BD) processes across the team ensuring effective execution of opportunity identification shaping and pipeline management while supporting gates milestone reviews and color team reviews
• Support the development of high-quality customer briefings capture strategies proposals and related artifacts to ensure alignment with customer needs competitive positioning and Raytheon strategy
• Collect and analyze customer interaction data and engagement trends to forecast future needs inform capability development and shape strategic pursuits
• Collaborate across functional areasincluding engineering program management strategy and financeto align internal priorities with customer expectations and operational execution
• Ensure timely transparent communication with the OSW customer across all formal and informal engagements requests for information and solicitations
• Track and coordinate internal engagement with the customer including site visits and leadership touchpoints; develop agendas talking points and background materials for executive-level visits
• Champion a culture of continuous improvement across the R&C function leveraging metrics and feedback loops to enhance efficiency proposal quality and customer engagement
• Collaborate with RTX Global Government Relations (GGR) at the Federal State / Local on Public Policy in their advocation and development of new technologies and our solutions
• Domestic travel up to 25%
• Work Location : VA - Arlington

Qualifications You Must Have

Qualifications We Prefer

What We Offer

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As part of our commitment to maintaining a secure hiring process candidates may be asked to attendselect steps of the interview process in-person at one of our office locations regardless of whether the role is designated as on-site hybrid or remote.

The salary range for this role is 194000 USD - 388000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer including but not limited to the role function and associated responsibilities a candidates work experience location education / training and key skills.

Hired applicants may be eligible for benefits including but not limited to medical dental vision life insurance short-term disability long-term disability 401(k) match flexible spending accounts flexible work schedules employee assistance program Employee Scholar Program parental leave paid time off and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and / or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including but not limited to individual performance business unit performance and / or the companys performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.

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Required Experience :

Director

Key Skills

Crisis Management,Marketing,Public Relations,Fundraising,Media Relations,Constant Contact,Strategic Planning,Social Media Management,Team Management,Public Speaking,Wordpress,Writing Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 388000 - 388000