Network Operations

Overview

Freedom Technology Solutions Group is looking to add a Network Administrator to provide support for implementation, troubleshooting and maintenance of IT networks. This position will provide support for IT networks including day-to-day operations, monitoring and problem resolution for all the network architecture and devices.

Youll Get to Do

• Provide Tier 2 and Tier 3 problem identification, diagnosis and resolution of problem
• Provide support for the escalation and communication of status to agency management and internal customers
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process
• Isolate and resolve of hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof
• Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance
• Integrate new technologies into new and existing systems including the transition and migration of corporate systems
• Supports hardware infrastructure site surveys, planning, and design
• Provide transition planning and support services that accelerate delivery timelines, reduce operational risk and ensure service continuity during transition
• Provide transition planning and support for the migration of existing services between environments (migration to Cloud environments), migration of users from existing service platforms to new service offerings and transition of services into operations
• Provides guidance to lower level technicians and specialists
• Works individually and actively participates on integrated teams
• Understands and applies more advanced concepts and processes to daily activities
• Assists more senior level technicians, specialists, and managers in their activities. Can perform all tasks of lower level technicians or specialists
• Provide O&S of LAN / WAN services on an expanded 24x7-service support level on-site and expanded 12x5 service support level during core hours and on-call support with two-hour response time during non-core hours
• Provide manhole maintenance and repairs services of outside plan cabling on a standard 8x5 service support level for communications

Youll Bring These Qualifications

These Qualifications Would be Nice to Have

Whats in It for You?

Flexible work environment

A team mentality work with friendly, like-minded professionals

Work with innovative, cutting edge technologies

Enjoy extremely competitive compensation and benefits

A work-life balance you can count on

Opportunities to grow and advance your career on our dime

The Benefits You Get with Freedom

Amazing benefits including matching 401k, fully paid medical, and more

Generous paid time off including paid site closure days

Competitive salary offerings

Paid training and tuition reimbursement

Fully paid life and disability

Company sponsored events (game nights, holiday party, summer party, happy hours)

Interested in learning more about Freedom and our culture? Were constantly hosting hiring events in our office and elsewhere, to help you get a sense of what life is like at Freedom before joining the team.

Equal Opportunity Employer

As an Equal Opportunity Employer, we do not discriminate on the basis of race, color, religion, sex, age, marital status, disability or veteran status.

Accessibility : If you need an accommodation as part of the employment process, please contact Human Resources at

Phone : 410-290-9035

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Any information you provide will be confidential and used in accordance with applicable law. Details about the disability self-identification process are provided by the U.S. Department of Labor OFCCP guidelines.

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