Car Sales Customer Service Representative
Enterprise HoldingsShreveport, LA, US30+ days ago
Job type
- Full-time
Job descriptionPaid Time Off Employee discount Retirement savings plan Extended Health Benefits (medical, prescription drug, dental, and vision) Life insurance Training and development Answer phones during peak times at the dealership Assist sales consultants in collecting information / stipulations needed for funding prior to sending to shared services for funding submission. Work with customers to support the vehicle trade-in process. Respond to customer inquiries related to financing, warranties or other customer service issues Organize and ensure accuracy and completion of all paperwork for each customer transaction Scan and upload all digital sales to shared services and FedEx paper sales to shared services Complete and send DMV paperwork Work with shared services to provide documentation or follow up that they may need to process the sale Accounts payable and receivable support Assist with ECOA (Equal Credit Opportunity Act) file review Understand and comply with federal, state and local regulations that affect used-vehicle and finance departments Maintain files for the dealership and tag and title follow up for current dealership inventory Perform miscellaneous administrative job-related duties as assigned Assist with end of month and other reports Must be at least 18 years old High school diploma or G.E.D. required Must have a minimum of 1 year of customer service experience Must have a valid driver's license with no more than 2 moving violation and / or at-fault accident on driving record in the past 3 years No drug or alcohol related conviction on driving record in the past 5 years Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Customer Service Representative
The Enterprise Car Sales Division is hiring a customer service representative located in Shreveport, Louisiana to deliver exceptional customer service and support to our valued clients, both internally and externally. This role plays a crucial part in assisting sales consultants and customer experience managers throughout the entire vehicle purchase journey and beyond, ensuring a seamless customer experience. This role is available as a full time position to provide administrative support to car sales dealerships.
Opening available at the following branch location :
- 8748 Quimper Pl, Shreveport, LA 71105
This is a full time position with a starting rate of pay $21.20 / hour based on a 40 hour work week.
We offer a robust benefits package including, but not limited to :
Schedule available : Monday - Friday 11 : 30am- 7 : 30pm
Responsibilities :
Equal opportunity employer / disability / veterans
Qualifications :
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Customer Service Sales Representative • Shreveport, LA, US
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