Director, Managed Markets Operations

Pharmaceutical Managed Markets Account Management

Primarily concerned with the processes and activities related to generating revenue through access. This position is primarily focused on supporting the team in gaining, maintaining, optimizing, and maximizing access to generate revenue by market shaping, differentiating, push / pull through, and contracting our portfolio of products to customers.

Job Description

• Manage brand, value, and contracting strategies, customer interactions, sales team performance, lead generation, pipeline management, pull through tactics and execution, and sales analytics for Managed Markets Field Team.
• This role also involves activities such as collaboration, prospecting, lead generation, customer relationship management, negotiations, and assistance of access negotiations.
• Provide direction and insure adherence to the National / Regional account strategic imperatives
• Oversee the development of Account Plans across all payer channels
• Ensure compliance with all OAPI policies and procedures
• Create and oversee implementation of Annual Business Plans
• Collaborate with Managed Markets team to optimize business performance and / or manage complex business risks and issues
• Coordinate OAPI to key Payer and Trade Industry Associations
• Contribute to development of product and channel specific contract strategies
• Direct Account Management CRM tool and process in collaboration with Sales Operations staff
• Conduct all activities in compliance with all applicable local, state and federal laws and regulations and company policies

Qualifications / Required

Knowledge / Experience and Skills :

Minimum of three years of pharmaceutical Managed Markets Account Management experience

Leadership experience strongly preferred

Experience in payer markets including understanding of all major payer segments, payer operations / financial drivers and budgets, formulary access management, coverage decision processes and utilization management

Experience with pre-launch drugs and new product launches is preferred

Proven track record of consistently meeting or exceeding quantitative and qualitative targets and goals

Ability to work effectively within cross-functional teams and in an environment of rapid change

Proficient in MS Office products including PowerPoint, Word, Access and Excel

Five or more years of demonstrated track record of success in pharmaceutical commercial operations

Proven ability to develop and implement value access and strategic contracting plans for key payer / customer segments

Excellent written, organizational and verbal communication skills a must

Travel is up to 25% Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to their protected veteran or disabled status, or any protected status.

Educational Qualifications

Bachelor's degree, MBA preferred.

Competencies

Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.

Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business.

Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and / or key stakeholders.

Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.

Respectful Collaboration - Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals.

Empowered Development - Play an active role in professional development as a business imperative.

Company benefits : Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.

Disclaimer : This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request.

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