Assistant Manager

Job Description

Job Description

Description :

At Triple T Hospitality, our Mission is to achieve “GREATNESS”. Tommy's Tavern + Tap is a dynamic and fast-paced restaurant known for its welcoming atmosphere, exceptional food, and outstanding service. We take pride in delivering a memorable dining experience to our guests while fostering a positive and growth-oriented work environment for our team. We believe that good isn’t good enough - GREATNESS is remembered.

The Assistant General Manager supports the General Manager in overseeing daily restaurant operations. This role is hands-on and focused on team leadership, guest satisfaction, and operational excellence. The Assistant Manager helps ensure that service, quality, and cleanliness standards are consistently met while fostering a positive and productive team culture.

Requirements :

• Exemplify the Triple T Hospitality experience : Dedicate oneself to delivering GREAT guest service, consistently going above and beyond for both guests and team members.
• Assist in supervising, coaching, and motivating front-of-house and back-of-house staff to ensure high performance and morale.
• Support the execution of opening, mid, and closing procedures. Ensure smooth shift transitions and operational consistency.
• Help onboard new team members and support ongoing training efforts to uphold service and quality standards.
• Assists in development of Front of House Mgt
• Address guest concerns promptly and professionally, turning challenges into opportunities for service recovery.
• Ensure adherence to health, safety, and sanitation standards. Monitor compliance with company policies and procedures.
• Assist with inventory management, ordering, and receiving to ensure proper stock levels and minimize waste.
• Support scheduling efforts to ensure appropriate staffing levels and labor cost control.
• Help maintain a clean, safe, and well-functioning restaurant environment, including equipment and facility upkeep.
• Understand key performance indicators (KPIs) and assist in achieving sales, labor, and cost goals.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :