Retail Store Manager

Job Description

Position Overview :

A successful Retail Store Manager will strive to go for WOW! Go for WOW! is the standard of customer service at Duluth Trading Company. It is treating the customer right and looking for opportunities to go above and beyond to create special experiences.

Position Details : What You'll Do :

• Sales and Goals Achievement :
• Demonstrate leadership in driving sales and profitability by achieving or exceeding all established store budgeted financial goals.
• Understand the impact surrounding AOV, UPT, Conversion, Margin, and Email capture and level sets employee expectations to achieve positive results. Ensures effective execution of all sales productivity initiatives.
• Direct and maintain merchandise presentation according to Visual Merchandising standards and current floor-set and product messaging.
• Effectively set sales and promotions with proper signing and communication
• Understand merchandise assortment and allocation and how it links to traffic and buying trends. Communicates shifts to District Manager or Inventory team.
• Customer Service :

Personally demonstrate a high level of customer service and engagement and set tone and expectations for the team.

Effectively recruit, hire, train, motivate, and lead employees.

Control inventory and expenses.

What We're Looking For :

Environmental Factors :

Position Benefits and Perks

Our pursuit of a better way isn't just about our products—it's about our people too.  That's why our Dam Good Crew enjoys a comprehensive benefits package, designed to support their well-being and success.

Multiple Medical plan options

Dental & Vision plans

Medical and Dependent Care Flexible Spending Accounts

Health Savings Account including company contributions

Company paid Life Insurance and AD&D

Company paid Short-Term Disability

Other various voluntary benefits including : Accident, Critical Illness, Hospital Indemnity, Long-Term Disability and Supplemental Life Insurance

401(k) Employer Match

Employee Stock Purchase Plan to purchase Duluth Trading Co. stock at a discount

12 weeks of Parental Leave at 100% pay

Paid holidays : New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day

Paid Time Off : take it as you need it policy for exempt employees

Daily pay available

40% Employee Discount

Position Compensation Outline

Annual Base Salary Range : $65,340 to $78,980 / Year

This position is eligible to participate in the company bonus program.

Compensation listed is for the full-time position at this specific location and is based on several factors, including experience, and qualifications. Benefits and perks may have eligibility requirements and are subject to change

The responsibilities outlined in this position description are a guideline for the general duties of the position and are not exhaustive of all duties inherent in the job. Duluth Trading Company is an Equal Opportunity Employer. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

About Duluth Trading Company :

Started in 1989, Duluth Trading Company exists to enable hard-working individuals to take on life with their own two hands. Folks that revel in doing it the hard way and celebrate finding a better way. We seek talented individuals who share these beliefs and are excited to further the Duluth Trading legacy with a digital-first mindset, always moving forward and always innovating.

From ingenious Duluth workwear, to comfortably capable Buck Naked Underwear, to outside-embracing AKHG, it’s all about the innovative gear and gadgets that equip customers for a more hands-on way of life.

Top-notch quality, immersive storytelling, outstanding customer service, and the shared belief that the go-all-in-and-dig-deep spirit exists with everyone are what sets Duluth Trading Co. apart. We seek talented folks looking to be part of a can-do team that’s hellbent on helping the world to gear up, get its hands dirty, and do.