Interpreter - Creole

Interpreter - Creole

ID 2024-2887 Category Programs - Direct Client Services Position Type Per Diem Location : Location US-NY-New York Telecommute No Work Arrangement Fully Onsite Base Salary Minimum USD $20.00 / Hr. Base Salary Maximum USD $23.00 / Hr.

About CWS

Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.

Purpose

The Creole Interpreter offers professional communications support and services to refugees. This is an in-office position.

Responsibilities

• Offer professional interpretation and translation services to refugee clients, as well as transportation to interviews and appointments as necessary. (Compensation is paid by CWS for mileage when using personal vehicle.)
• Maintain client confidentiality at all times.
• Advocate on behalf of refugees, and refugee-serving voluntary agencies.
• Document all contacts and services in client case files and maintain case note logs.
• Attend trainings and conferences as requested by supervisor.
• Keep informed about refugee and immigrant issues, and available services to refugees, using current information to better identify and serve refugee clients.
• Represent the program at meetings and speaking engagements relevant to the responsibilities of the position.
• Perform all duties in a culturally and linguistically appropriate manner.
• Undertake other duties as assigned.
• Work varied hours, including some night and weekend work.

Qualifications

Education :  High school diploma or equivalent life experience.

Experience : Previous work experience in interpretation and translation is desired. Cultural sensitivity is essential.

Competencies :

Communications : Listen carefully to assure clear understanding of instructions and requests. Communicate a positive, professional image of CWS, demonstrating respect, empathy and integrity. Ask appropriate questions in seeking explanations needed to perform job. Support “transparency of information” by sharing information and ideas with others to support effective performance. Understand staff roles and procedures and prepare standard reports to track job progress or activities. Recognize the particular needs of partners and use established channels to respond to those needs. Understand and be able to use appropriate technology to communicate with others inside and outside CWS. Respect and maintain confidentiality of sensitive information within parameters defined by supervisor and / or CWS policy.

Constituent Relationships : Understand who stakeholders are and be responsive to their needs. Facilitate interactions and serve as a resource in relations with stakeholders. Recognize and be sensitive to issues of concern to stakeholders. Recognize and be sensitive to cultural, ethnic and religious issues.

Job Knowledge : Understand the mission and values of CWS and faith-based organizations and how they