Customer Experience Representative

Customer Experience Representative

Contract Assignment 3 months

Full-Time | MondayFriday, 7:30 AM4:00 PM | Overtime as Needed

We are seeking an experienced Customer Experience Representative to manage assigned accounts and support sales operations within a manufacturing environment. This role serves as the primary liaison between customers and internal departments to ensure accurate order processing and on-time delivery.

Responsibilities:

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  Manage assigned customer accounts and daily communications

  
  


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  Prepare quotes and coordinate order entry

  
  


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  Review orders for accuracy and expedite as needed

  
  


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  Maintain CRM and ERP systems

  
  


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  Support forecasting and monitor account performance

  
  


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  Collaborate with sales, engineering, quality, and production teams

  
  

Qualifications:

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  5+ years of customer service experience (manufacturing preferred)

  
  


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  Strong communication and organizational skills

  
  


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  Proficient in MS Office and CRM systems

  
  


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  Bachelor's degree preferred

  
  

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.



Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.