Customer Service Agent - Remote in MN Only

Remote Customer Service Agent Opportunity

Doherty Staffing Solutions is currently partnering with a dynamic healthcare organization. We are seeking candidates for work-from-home, remote Customer Service Agent roles. The schedule is Monday-Friday 8am-5pm and compensation for this contract opportunity is $17.00 per hour.

What a Customer Service Agent will do :

• Make outbound calls to individuals to encourage the return of their health screening kits
• Represent the company with professionalism, empathy, and clarity in all communications
• Handle Protected Health Information (PHI) securely and in compliance with HIPAA regulations
• Utilize the companys CRM system and softphone application to manage call activity and record information accurately
• Troubleshoot basic technical issues independently
• Maintain a quiet, private, and distraction-free work environment to protect patient privacy
• Adhere strictly to work schedules and start each shift on time

What you need to be a Customer Service Agent :

Apply now! Click APPLY NOW to complete our mobile-friendly, online application. For questions or further information about the Customer Service Agent positions, please contact our Alexandria jobs office directly.