Director, Analyst Relations - Capital One Software

Director, Analyst Relations - Capital One Software

Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market.

Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software solutions are helping customers overcome key data management challenges in the cloud, including cost performance, infrastructure management, and data security. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward.

We are seeking top tier talent to join our pioneering team and propel us towards our destination.

About The Role

Capital One is looking for an energetic, creative and results-driven analyst relations professional to join a growing group of experts on our Corporate Communications team.

Working for one of the world's most recognized brands that is ranked #91 on the Fortune 500 provides multiple opportunities to learn and grow while creating industry leading communications campaigns. Our work demands diverse skill-sets including experience in content production; process management; web publishing; analytics and insights; digital storytelling and more.

The Analyst Relations Director will be responsible for creating and managing the analyst engagement strategy, which includes building and maintaining relationships in the industry analyst community, such as Gartner, Forrester, IDC, among others. This role will also be focused on supporting the pursuit of strong outcomes in Analyst research.

This person will partner with Capital One Software business, technology, and product leaders, marketing and communication partners, to build and lead strategic analyst relations activities. This may include inquiries and demos with key analysts to ensure feature sets are aligned with market needs, sharing product updates with analysts, and partnering with analyst firms on opportunity snapshots, PR and marketing activities (e.g. webinars).

This position requires exceptional written, verbal and presentation skills; a solid understanding of and experience in the enterprise software market; a strong background in market research, communications, data analysis, and competitive positioning; experience leading projects and teams to meet objectives; and the ability to build trusted relationships - with both internal and external stakeholders - while operating in a fast-paced, complex environment.

Primary Responsibilities

• Develop, manage and execute the Analyst Relations strategy and plan
• Support evaluative analyst research response efforts across priority domains
• Work closely with Capital One Software executives to brief the analyst community (e.g. Gartner and Forrester) as well as gain insights from the community.
• Respond to analyst requests and manage responses which may require creating deliverables and coordinating between various internal stakeholders
• Lead and support program activities such as proactive briefings and demos, analyst inquiries and interviews
• Contribute to planning and organization of analyst engagement activities - virtual and in-person
• Prepare spokespeople for analyst engagements and assist with tailoring content for an analyst audience
• Track, report and distribute notable mentions, tips and callouts from analyst interactions, new research papers, social conversations, and coverage
• Support sales and pursuits teams with analyst content and support
• Partner and collaborate with Marketing and Corporate Communications team members to ensure the message is consistent, streamlined, value-driven and strategic wherever possible and appropriate.
• Collaborate with marketing and communications teams to amplify and leverage analyst accolades and to distribute thought leadership and news to analysts
• Ensure all work is executed through a lens of strategic impact and measurement, leveraging the latest tools and technology to showcase how analyst relations is driving business outcomes

Basic Qualifications

• Bachelor's Degree or military experience
• At least 5 years experience in public relations or analyst relations
• At least 3 years of experience working for an enterprise software company

Preferred Qualifications

• At least 7 years of Public Relations or Analyst Relations experience
• At least 5 years of experience working for an enterprise software company
• At least 5 years of experience managing multiple projects simultaneously
• At least 5 years of experience with executive-level clients
• Experience working effectively with multiple constituents, including peers, executive management, and senior management
• Excellent relationship building skills with a strong background in written and oral communication

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $184,800 - $210,900 for Director, Communications

Richmond, VA: $168,000 - $191,700 for Director, Communications

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com.

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).