Ticket Sales and Operations Manager - UTEP Athletics

Manager of Ticket Sales & Operations

Taymar Sales U.'s Manager of Ticket Sales & Operations, University of Texas, El Paso (UTEP) Athletics, position will bring a revenue focus to ticket operations, while overseeing all ticket operations needs for all UTEP ticketed sports. These responsibilities include, but are not limited to, oversight of all ticket sales, outbound phone calls to generate new season ticket and group sales, retention of current season ticket holders through elite customer service, daily and weekly reporting, ticket system management and builds, and other duties as determined by senior management and the Athletics Department.

Responsibilities

• Day to day oversight of ticket sales and operations strategy and execution for all ticketed athletic events.
• Manage day-to-day of all ticket operation tasks and box office functions.
• Exceed all Ticket Sales revenue goals determined by senior management.
• Communicate with UTEP fan base through outbound calls, emails and face to face meetings
• Initiate and execute ticket sales results for Group Sales, New Season Ticket Sales and Renewal campaigns.
• Oversee all gameday staff while being responsible for all system builds and inventory management.
• Generate reports and track overall ticketing revenue pace towards goals.
• Work as a self starter to innovate new initiatives to drive revenue for the athletics department.
• Represent athletics program and University with the highest integrity.
• Build superior relationships with all fans, donors and athletic department constituents.
• Work effectively under pressure in a fast-paced environment to produce accurate results.
• Maintain a positive working relationship with all internal & external units of the department and University to ensure a positive event experience for customers.

Qualifications

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.