Restaurant General Manager

Job Description

Job Description

We are seeking a highly motivated and experienced General Manager to oversee the daily operations of our full-service restaurant. The ideal candidate will have a strong background in restaurant management, exceptional leadership skills, and a passion for delivering outstanding customer service. The General Manager will be responsible for managing staff, ensuring efficient operations, maintaining high-quality standards, driving revenue growth, and identifying and developing future leadership within the restaurant.

This is an exempt management position and is not eligible for overtime.

Essential Job Functions :

• Leadership and Management
• Lead and manage a team of restaurant staff, including hiring, training, and performance management.
• Create a positive and productive work environment that fosters teamwork and employee development.
• Set performance goals for staff and provide regular feedback and coaching to ensure goals are met.
• Operations Management
• Oversee all aspects of restaurant operations, including but not limited to, inventory management, scheduling, and budgeting.
• Ensure compliance with health and safety regulations, sanitation standards, and food quality guidelines.
• Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement strategies for operational efficiency.
• Customer Service and Satisfaction
• Ensure exceptional customer service by greeting guests, addressing concerns, and resolving issues in a timely and professional manner.
• Monitor guest feedback and reviews to continuously improve the guest experience and maintain high levels of customer satisfaction.
• Financial Management
• Develop and manage budgets, forecasts, and financial reports to achieve revenue and profitability targets.
• Implement cost control measures to optimize expenses while maintaining quality standards.
• Drive sales initiatives and promotional activities to increase revenue and maximize profitability.
• Vendor and Supplier Management
• Establish and maintain relationships with vendors and suppliers to ensure timely delivery of goods and services.
• Negotiate pricing to achieve cost savings and quality improvements.

Specific Job Skills :

Education and Experience :

Special Working Conditions :

Position requires extensive interaction with the public and all levels of employees both within and outside of the organization.

Physical Requirements :

Key Benefits :