Licensed Insurance Customer Service

Job Description

Job Description

Job Title : Licensed Insurance Customer Service Specialist Property & Casualty

Location : Inver Grove Heights, MN

Employment Type : Full-Time

Advance your insurance career with a successful and supportive State Farm agency. We are currently seeking a licensed Property & Casualty Customer Service Specialist who thrives on helping people, building relationships, and delivering excellent service in a fast-paced, client-focused environment.

As a valued team member, youll play a key role in ensuring our customers receive prompt and professional support with their insurance needs. If you hold a current Property & Casualty license , this is your opportunity to join a dynamic office where your experience is rewarded and your potential is unlimited.

What Youll Receive :

Competitive base salary plus performance-based commission

Paid time off including vacation, sick, and personal days

Retirement plan with employer contributions

Ongoing education and training opportunities

Advancement potential within the agency

Positive, team-oriented work environment

Your Responsibilities :

Serve as a primary contact for customer inquiries via phone, email, and in person

Provide knowledgeable support for policy changes, billing questions, claims assistance, and coverage explanations

Educate clients on available insurance options to help them make informed decisions

Maintain accurate documentation of all customer interactions

Work collaboratively with team members to meet agency service and retention goals

Qualifications :

Active Property & Casualty insurance license required

Strong communication and interpersonal skills

High attention to detail and ability to manage multiple tasks efficiently

Professional, friendly, and client-focused attitude

Prior insurance or customer service experience preferred

If you're passionate about helping others, enjoy problem-solving, and are looking for a long-term position with growth potential, we want to hear from you. Take the next step in your insurance career with a company that values your skills and supports your future.

Apply now and make a meaningful impact as a licensed insurance professional.