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Debt Collections - Call Centre Representative - Spanish-Native Speaker

Debt Collections - Call Centre Representative - Spanish-Native Speaker

MBA CONSULT US LLCMount Pleasant, SC, US
12 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits :

  • Bonus based on performance
  • Competitive salary
  • Paid time off
  • Training & development
  • Wellness resources

BENEFITS / PERKS :

  • Competitive Compensation
  • Opportunities for professional development and growth
  • Employee Assistance Programs
  • Recognition programs for outstanding performance
  • Paid Time Off
  • Company sponsored events and activities
  • JOB SUMMARY :

    We are seeking a professional and results-driven Call Centre Representative to join our debt collection team at MBA CONSULT US LLC. In this role, you will manage inbound and outbound calls to clients, negotiate payment arrangements, and handle claims settlements with professionalism and empathy. You will be responsible for maintaining accurate records, resolving cases efficiently, and ensuring compliance with all relevant regulations. The ideal candidate will have excellent communication skills, a strong sense of integrity, and the ability to balance firmness with customer care in a fast-paced environment..

    RESPONSIBILITIES :

  • Manage inbound and outbound calls
  • Handle individual claims settlement
  • Resolve cases efficiently
  • Database management responsibilities
  • REQUIREMENTS :

  • High School diploma
  • Previous experience in call centers or consulting firms (preferred)
  • Proficient in English (written and verbal)
  • General understanding of Microsoft Word, Excel, Outlook
  • Strong analytical and problem-solving abilities
  • Excellent time management skills for multitasking and meeting deadlines
  • Reliable, detail-oriented, and responsible
  • Team player with effective interpersonal skills for diverse interactions
  • Clear criminal record
  • Please note debt collections experience is necessary. We don't accept take applications over the phone.

    This is a remote position.

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    Collection Representative • Mount Pleasant, SC, US

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