Job Title : Site Logistics Operator
Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let's paint the future together.
Job Purpose : A Site Logistics Operator is the interface between AkzoNobel and the customer. A Site Logistics Operator is expected to own an order from start to finish and be able to escalate concerns as required. The Site Logistics Operator additionally impacts Inventory Management for the facility that they work in.
Key Responsibilities :
Order Management & Fulfillment - 30%
Customer & Sales Relationship Management - 30%
Inventory Management - 20%
Coordination of Internal Resources - 10%
Health, Safety & Sustainability - 10%
Order Management
Order Receipt, Entry & Confirmation
Communication / Escalation of concerns
Maximize On Time & In Full Delivery
Reason Code Entry for OTIF Failures
Management of the order cycle from start to finish
Customer & Sales Relationship Management
Communication with Sales Team when required
Communication with the Customer when required
Inventory Management
Capable of receiving replenishment orders and placing them into inventory accurately
Capable of picking Sales & Distribution orders accurately and efficiently
Capable of tinting Sales orders accurately and efficiently
Understanding of the Daily Replenishment process
Understanding Safety Stock levels and Forecasts modifications
Understanding of the NAM Inventory Management Protocol and its purpose
Coordination of Internal Resources
Working with all pertinent resources to ensure fulfillment of orders
Working with all available resources to problem solve
Working with supervisor on ALPS escalations & problem solving
Health, Safety & Sustainability
Active in all forms of HSE reporting
Proactive in all forms of Sustainability
Behavior in accordance with the Code of Conduct
Performs in accordance with the Core Values
Warehouse Operator • Seattle, Washington, United States