Job Description
Job Description
About Us : VOALA
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans’ services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
PAY RATE : $19.85 - $20.89 Per Hour
BENEFITS : VOALA offers competitive medical, dental, vision and retirement benefits.
JOB SUMMARY AND PURPOSE
In training to be an AOD counselor, the AOD Support Staff I MC – Registered provides services to beneficiaries participating in treatment while monitoring the program premises for safety and security. The participates in group counseling sessions and crisis management, and is in good standing pursuing the education and supervised hours required to achieve certification. Meets annual renewal requirements and submits annual renewal of Registration until Certification is earned.
DUTIES AND RESPONSIBILITIES
Under guidance and supervision of a Certified AOD Counselor, the AOD Support Staff I learns alcohol and drug counseling functions including screening, assessment, and intake; collects specimen from clients for drug and alcohol screening in accord with organization Policy and Procedures.
PROGRAM ENTRANCE MONITORING : The front door to the facility is the only permitted entrance and exit for participants, employees, partners, vendors, visitors or any other persons. Monitor entrance to permit only authorized persons entry (as per program guidance), in order to guard against theft and maintain security of premises. Record participant entry and exit as required by program rules.
While monitoring premises and assisting clients, observe Program premises to ensure safe operations; report and correct any spills, unsafe working conditions, or defective equipment.
As a non-profit agency, VOALA must utilize all limited resources effectively and protect from theft loss or damage to the Program’s assets. Report all suspicious events to direct supervisor.
Answer telephones and take messages for clients and staff, monitor doors and greet visitors.
ESSENTIAL DUTIES :
Screening, assessment, and intake
Monitor Program entrance
Monitor Clients; conduct room checks; report violations of rules
Complete written reports and incidents logs of daily activities and irregularities, such as : unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons
Qualifications
REQUIREMENTS :
EDUCATION :
PREFERRED QUALIFICATIONS :
Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
Support Staff • Los Angeles, CA, US