Project Manager, Labor Engineering

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About Old Navy : forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

About the Role

As a Project Manager, Labor Engineering, you will support productivity and efficiency initiatives by applying engineering principles and data-driven analysis to optimize store labor allocation and operational processes. You will translate complex operational data into practical insights and strategies that optimize efficiency and profitability. This includes the execution of labor analyses, development of engineered labor standards, and scenario modeling and output analysis for Gap, Inc’s workforce management solution. This role is ideal for someone who thrives in structured project execution, has strong analytical skills, and is motivated by improving operational efficiency and profitability.

What You’ll Do

• Labor Standards & System Support : Support the build, updates, and annual maintenance of Engineered Labor Standards (ELS) across all brands. Ensure LaborPro reflects accurate inputs for store openings, closings, and process updates. Partner with cross-functional teams on labor standards updates and documentation. Lead the annual maintenance period to update all labor model inputs.
• Labor & Productivity Analysis : Perform scheduled and ad hoc labor analyses to identify inefficiencies and support labor forecasts. Assist in scenario modeling ("what if" analyses) to assess labor impacts of process or technology changes. Consolidate and prepare LaborPro outputs for workforce planning, budgeting, and UKG integration.
• Operational Productivity Testing : Coordinate and support execution of field productivity pilots and testing initiatives (e.g., RFID, POS, beauty labor models, markdown placement). Translate designed store processes into data-driven time measurements. Document and track process improvements for future implementation.
• Project Management & Cross-Functional Support : Manage timelines, deliverables, and communications for assigned labor engineering projects. Provide regular project updates and insights to leadership and cross-functional partners. Support knowledge sharing within the Community of Practice and contribute to Stage Gate deliverables.

Who You Are

Benefits at Old Navy

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We recruit, hire, train and promote qualified people of all backgrounds, and make employment decisions without regard to any protected status. We have received awards for our commitment to equality and will continue to foster a diverse and inclusive environment of belonging.

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