Head Of Student Services
MedCerts - a Stride Inc. company - is a national online training provider strengthening the workforce through innovative eLearning solutions. Focused on certifications in high-demand areas of allied healthcare and IT, it serves individuals from all backgrounds, including the military and their families, career changers and the under- and unemployed. MedCerts delivers career training through HD-quality video-based instruction, virtual simulations, games and animations, and on-the-job training through Experiential Learning solutions. Since 2009, the company has developed over 45 career programs, trained and up-skilled more than 55,000 individuals across the country and partnered with over 500 American Job Centers and more than 1,000 healthcare and academic organizations to build talent pipelines, and provide the option of articulated college credit to our students. In 2020, MedCerts was acquired by Stride, Inc. Stride has transformed the teaching and learning experience for millions of people by providing innovative, high-quality, tech-enabled education solutions, curriculum, and programs directly to students, schools, the military, and enterprises in primary, secondary, and post-secondary settings. For more information, visit medcerts.com.
MedCerts students receive grants and funding from federal and state agencies including, but not limited to, MyCAA, ARMY COOL, and Workforce Innovation and Opportunity Act funds. To be eligible to receive these funds MedCerts must stay in compliance with the performance standards of these agencies as well as maintain good standing with each states Department of Education and / or other training provider licensing authorities.
We are seeking a Head of Student Services to lead the charge in ensuring our students not only complete their courses, but also achieve meaningful outcomes - from certification to job placement. As Head of Student Services, you will own the full learner lifecycle - from onboarding through engagement, course completion, certification, job readiness, and ultimately, job placement. You'll design and implement strategies, systems, and support structures that maximize learner success, satisfaction, and career outcomes. This is a high-impact, cross-functional leadership role that combines operations, coaching, customer success, and career services.
Essential Functions :
Student • Columbus, OH, US