Office Manager (Ann Arbor)

Company Description

Sintela is a global leader in fiber optic sensing technology with over 20 years of industry expertise. The company's ONYX Distributed Acoustic Sensing (DAS) systems deliver unmatched sensitivity and leverage AI-based algorithms that are trained on over 1,000,000 hours of real-world data. Sintela focuses on providing advanced and innovative solutions to meet the evolving demands of its clients. The organization is at the forefront of transforming industries with cutting-edge sensing solutions.

Role Description

This is a full-time, on-site Office Manager role located in Ann Arbor, MI. The Office Manager will oversee daily office operations, maintain office supplies and equipment, coordinate administrative tasks, handle customer service inquiries, and ensure the office operates smoothly and efficiently. The role involves working closely with internal teams and external stakeholders to support the company's operational goals.

Person Specification

Previous experience of customer facing hands-on office management

Exhibits a can do approach to ad hoc tasks

Experience in HR related tasks

Proficient using MS365 tools

High degree of verbal and written communication skills

Operated in standalone role

Located within commutable distance of company offices

Holds SHRM-CP qualification

Bookkeeping / data entry

Worked for start-up businesses

Experience of working with international clients and staff

Qualifications

• Proficiency in Office Administration and Administrative Assistance
• Experience with Office Equipment and general office management tasks
• Strong Communication skills and the ability to collaborate effectively with teams and stakeholders
• Exceptional Customer Service skills and a professional demeanor
• Strong organizational and time management abilities
• Proficiency in relevant office software tools (e.g., Microsoft Office Suite)
• Bachelors degree in Business Administration, Office Management, or a related field is a plus
• Past experience in a similar role is beneficial