Patient Experience Coordinator

Job Description

Job Description

Description :

At SeaMist MedSpa, we are passionate about creating a one-of-a-kind, elevated experience that empowers our clients to feel confident and cared for. We pride ourselves on educating each client and designing customized treatment plans tailored to their unique goals. Our expertise spans a full range of aesthetic and medical spa services, including injectables, facials, laser treatments, and body contouring.

With two thriving locations in Wakefield and Newport, RI, we are seeking a dedicated Patient Experience Coordinator to support both locations. This role is essential in delivering the seamless, welcoming experience our clients have come to expect.

Position Overview :

The Patient Experience Coordinator is the first point of contact for our patients and plays a vital role in shaping their overall experience with our practice. This position is responsible for creating a warm, welcoming, and professional environment while ensuring every interaction is handled with care, compassion, and efficiency. The Patient Experience Coordinator manages appointment scheduling, check-in and check-out processes, and patient communications, while maintaining accurate records and upholding strict confidentiality standards. In addition, this role supports the clinical team by coordinating patient needs, ensuring comfort and safety, and contributing to a seamless flow of operations. The ideal candidate will have exceptional interpersonal skills, attention to detail, and a genuine passion for delivering an outstanding patient experience from the first phone call to the follow-up visit.

What We Have to Offer :

• Comprehensive Paid Training
• Health Benefits
• Dental Insurance
• Vision Coverage
• 401(k) plan
• Paid Time Off (PTO)
• 8 Paid Holidays
• Hourly base plus bonus potential

Work Location :

Schedule :

Requirements :

Qualifications :

Empower Aesthetics is an Equal Opportunity Employer (EOE).

Join us in our mission to empower individuals to look and feel their best. Apply now to become part of our dynamic team!