A company is looking for a Call Center Representative III.
Key Responsibilities
Researches and resolves complex customer inquiries and escalations
Determines root cause and resolves client / customer issues, coordinating with internal departments
Enters semi and non-routine client / customer updates into the appropriate system
Required Qualifications
High School Diploma or GED
4 - 6 years of related experience
Call Center Representative • Rochester, Minnesota, United States
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