A company is looking for a Referral Specialist who will manage incoming electronic faxes and referrals in a remote setting.
Key Responsibilities
Sort and process incoming electronic faxes, including clinical documents and medical records
Schedule referrals and manage related documentation using various healthcare programs
Act as a liaison between departments, outside companies, provider offices, and patients
Required Qualifications
Experience in a medical office environment or completion of a healthcare training program preferred
High School Diploma or equivalent GED; or 1-3 months of related healthcare experience
Strong understanding of medical insurance, prior authorizations, and HMO plans
Ability to multitask using multiple electronic clinical programs and websites
Exceptional customer service skills and attention to detail
Referral Specialist • Naperville, Illinois, United States