Applications Manager - FT - Days - DIO

Application Manager

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.

This position is responsible for overseeing the performance, operations, configuration, development, and overall daily administration of applications to ensure alignment with the departmental goals and objectives. Responsible for managing a team application analysts and / or administrators who serve as the technical resources to ensure daily management activities are completed in alignment with business objectives.

Responsibilities include managing the debugging and enhancements processes including the design, patches, and upgrades to existing systems in order to ensure up-to-date and reliable functionality. Manages applications projects including workflow analysis, end user validation and acceptance, go-live, and maintenance using standard project management methodology. Manages and monitors staffing activities, including hiring, orienting, evaluating, disciplinary actions and continuing education initiatives. Monitors and provides training, support and troubleshooting to both application teams and end users to facilitate proper usage and continuous learning. Selects opportunities identified by team to implement and improve existing processes using information technology and ensures alignment with strategic initiatives of the organization. Reviews operating instructions, communicates program development, and audits system capabilities to resolve questions of program intent, output requirements, input data acquisition, programming techniques, and controls. Reviews business and technical processes to make recommendations to improve existing processes based on market and industry research as well as key data findings from business applications team. Provides thought leadership and input into web-based, mobile technology, cloud, and security interface in order to meet the specific needs of users and lead innovation of applications. Oversees the vendor selection to determine appropriate and cost-effective clinical application resources as well contract review. Manages the planning of application development and deployment and educates and promotes adherence to the company's software compliance standards within the team. Oversees the building and coding of various applications and / or modules using languages such as C++, Visual Basic, JAVA, XTML, Objective C, HTML, .NET, SQL and vendor specific technology tools such as Infor, Hyland, Epic, etc.

Competencies include accountability, customer service, develops relationships, effective communication, information technology security, IT customer support, leading change initiatives, leading strategy, managing budgets - management, managing business priorities, managing people, patient safety - ancillary / support, project management (IT), responding to change, and standards of behavior.

Education and certification requirements include a bachelor's degree (required).

Additional job information includes : Complexity of work requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Required work experience includes minimum 5 years of relevant experience, including 3 years experience of supervising / managing a team. Relevant work experience may substitute for education requirement.

Working conditions and physical requirements include : bending and stooping = 0%, climbing = 0%, keyboard entry = 60%, kneeling = 0%, lifting / carrying patients 35 pounds or greater = 0%, lifting or carrying 0 - 25 lbs non-patient = 40%, lifting or carrying 2501 lbs - 75 lbs non-patient = 0%, lifting or carrying >

75 lbs non-patient = 0%, pushing or pulling 0 - 25 lbs non-patient = 40%, pushing or pulling 26 - 75 lbs non-patient = 0%, pushing or pulling >

75 lbs non-patient = 0%, reaching = 0%, repetitive movement foot / leg = 0%, repetitive movement hand / arm = 60%, running = 0%, sitting = 60%, squatting = 0%, standing = 60%, walking = 60%, audible speech = 60%, hearing acuity = 60%, smelling acuity = 0%, taste discrimination = 0%, depth perception = 60%, distinguish color = 0%, seeing - far = 60%, seeing - near = 60%, bio hazardous waste = 0%, biological hazards - respiratory = 0%, biological hazards - skin or ingestion = 0%, blood and / or bodily fluids = 0%, communicable diseases and / or pathogens = 0%, asbestos = 0%, cytotoxic chemicals = 0%, dust = 0%, gas / vapors / fumes = 0%, hazardous chemicals = 0%, hazardous medication = 0%, latex = 0%, computer monitor = 60%, domestic animals = 0%, extreme heat / cold = 0%, fire risk = 0%, hazardous noise = 0%, heating devices = 0%, hypoxia = 0%, laser / high intensity lights = 0%, magnetic fields = 0%, moving mechanical parts = 0%, needles / sharp objects = 0%, potential electric shock = 0%, potential for physical assault = 0%, radiation = 0%, sudden decompression during flights = 0%, unprotected heights = 0%, wet or slippery surfaces = 0%.

Shift : Primarily for office workers - not eligible for shift differential.