Billing Associate

Overview

Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the country! We primarily service Northern New Jersey, Southern New York State, New York City, with a landfill located in Ohio, where we also own and operate a state-of-the-art rail-served landfill. We cater to a diverse range of residential, industrial, and commercial customers. Our mission has always been to provide our customers with the highest quality waste, recycling, and environmental services, while keeping focus on employee, customer, and environmental safety.

What makes our company culture unique is we have mastered the ability to balance the standards of a large corporate company while maintaining our small business family style culture.

The Billing Associate at Interstate Waste Services is essential for ensuring accurate and timely invoicing for waste management services. This role involves preparing, reviewing, and processing customer invoices, resolving billing discrepancies, maintaining accurate customer records, and collaborating with internal teams to address billing inquiries and ensure revenue collection. The Billing Associate plays a vital role in maintaining the financial health of the company through meticulous attention to detail and effective communication.

Essential Job Summary :

• Process and generate billing for assigned market areas including all lines of business
• Create and issue accurate invoices to customers
• Transmit files to print to vendors and customers
• Post all billing transactions
• Creates and mails manual invoices as needed
• Create and process adjustments
• Research and resolve customer issues
• Answer customer queries via phone / email
• Prepare and monitor all monthly billing reports
• Manage account balances and resolve inconsistencies
• Prepare and / or complete proper spreadsheets and online portals for customers
• Update accounting records with issued invoices, processed payments, new balances, and customer contact information
• Collaborate with other teams to resolve billing disputes
• Perform other duties and responsibilities, as assigned by Billing Supervisor

Essential Job Functions : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.

Responsibilities

Requirements and Qualifications :

Additional Information

IWS's base pay actually offered takes into account a range of factors including, but not limited to, internal equity, the candidate's geographic region, job-related knowledge, skills, qualifications, and other business and organizational needs.

Bonus : This role is not bonus eligible as part of the compensation package.

Benefits : IWS employees are eligible to participate in our benefits plan. Should an employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance, retirement savings benefits, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance

This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.

Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Salary Range Minimum

USD $24.00 / Hr.

Salary Range Maximum

USD $26.00 / Hr.