Land Rover Cary has an outstanding opportunity for a Receptionist to join the Holman family.
Responsibilities :
Act as the first point of contact for visiting customers.
Meet and greet customers consistently with courtesy and high level of professionalism.
Make a friendly and premium-brand appearance.
Engage customers to determine their automotive needs.
Appropriately route customers to our service and parts businesses.
Build strong relationships with customers and dealership employees.
Maintain a high and consistent level of premium-brand, customer service.
Use premium-brand telephone techniques and etiquette.
Assist Service Department in clerical duties.
Qualification Criteria :
High School Diploma or equivalent combination of education and customer service experience.
Pleasant and engaging – must be able to project a ‘smile’ while speaking both in person and over the phone.
Proven outstanding customer service, preferably with a premium brand.
Listen and retain information accurately.
Excellent interpersonal skills, both in person and over phone.
Team-oriented and flexible / multi-tasking.
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Receptionist • USA, North Carolina, Cary
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