Float Teller / New Accounts Representative

Full-time Float Teller / New Accounts Representative

Altabank, Division of Glacier Bank, is looking for a Full-time Float Teller / New Accounts Representative for our Salt Lake City County Branches. Task : To assist customers and potential customers providing friendly, accurate, and timely assistance. Recommends and explains banking services and products to clients based on their needs, presenting solution-based banking services and products, and assists with client inquiries and complaint resolution. Assists customers with their financial transactions, involving paying and receiving cash and other negotiable instruments.

The prime candidate for this position is :

• Receive and process customer financial transactions including deposits, withdrawals, loan payments, credit card payments, cashier's checks, fund transfers, and sell gift cards.
• Maintain and balance cash or teller drawer daily, while adhering to assigned transaction limits.
• Become proficient in the Bank's products and services enabling you to provide solution-based banking services and products for the customer needs.
• Resolve customer concerns that are within your authority and escalate to appropriate manager when needed. Answer phones, process wire transfers, stop payments, check orders, and create debit cards.
• Provide excellent customer service and deepen relationships by following the established customer service standards.
• Open and close branch as schedule deems necessary.
• Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
• Complete required bank training courses within assigned time frame(s). It is the individual learners' responsibility to ensure that they understand the information given to them in each training. If the learner does not understand the information given, they need to reach out to their supervisor for further clarification or additional training.
• Will actively work on the Summit Progression Program to learn and develop assigned skills and increase proficiency.

Responsibilities :

Schedule : M-F 8 : 45-6 : 15 with occasional Sat. 9-1

Qualifications :

Knowledge, Skill, Ability :

Glacier Bancorp is an Equal Opportunity Employer and qualified applicants or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, age, genetic information, protected veteran status, or any other category protected by applicable federal, state or local laws.