Bartender - Time Out Market, New York

Job Description

Job Description

Bartender

Location : Time Out Market Union Sq

Reporting to : Assistant General Manager

Internal : Time Out Market

Role Overview

We love what we do – and it shows! Time Out Market is the division of Time Out that brings our food and cultural experiences to life for our guests, readers and clients.

Our Market Bartenders provide outstanding guest service and product to ensure that each of our guests enjoy a memorable experience with each visit.

Prepare guest checks through POS terminal functions and process guest payments by cash, credit card, comps and all other tender types

Uphold procedures for Bartender banks

Responsible for proper check–out procedures

Responsible to ensure accurate accounting of all bar monies

Appear in uniform for all shifts at the scheduled time

Ensure proper rotation of all liquor, beer, wine and consumable items

Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift. Clean all spills and waste immediately and place all trash in proper receptacles

Proper setup and maintenance of event and or banquet function spaces

Inform management of any complaint, comments or incident

Ability to create and maintain a guest and staff service rapport

Respond to guest inquiries and requests in a courteous and polite manner

Anticipate guest needs

Provide information to Guests regarding our venues, menus and pricing

Adhere to all company Standard Operating Procedures

Maintain line of sight / atmosphere control by circulating through your work area throughout shift

Report any incidents of theft, vandalism, or violations

Respond to Guest concerns / complaints and correct errors or resolve complaints with a positive attitude

Recognize and acknowledge when guests are becoming intoxicated and / or are intoxicated

Monitor potentially intoxicated and / or disruptive guests and promptly bring to a Manager’s attention

Refuse further service of alcohol to overly intoxicated Guests in a courteous and safety-minded manner

Comply with all safety and health department procedures and all state and federal liquor laws.

Maintain company safety and sanitation standards

Ensure nightly / weekly and opening / running / closing duties are completed

Record and report any equipment failure and / or safety hazards to a Manager immediately

Assist all other team members as needed

Assists and / or completes additional tasks as assigned

Skills :

Create and maintain a sense of urgency

Ability to perform basic mathematical equations

Must have strong problem-solving skills

Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public

Ability to maintain a high level of confidentiality

Ability to demonstrate a positive attitude always

Ability to keep an open and objective view

Ability to listen empathetically and be respectful always

Ability to maintain composure and stay focused

Ability to maintain personal integrity

Ability to work as a team, stay organized, handle various projects at one time, follow up and make accurate decisions

Ability to handle a fast-paced, busy, and somewhat stressful environment, and work under pressure and meet deadlines

Interested in applying but don't tick all the boxes on the list? Please apply, we'd still love to hear from you.

General Requirements :

21+ years of age

Possession of or the ability to possess all state required work cards

Proof of eligibility to work in the United States

Education Requirements :

High School Diploma preferred

Working Knowledge Requirements :

Minimum of three to five (3-5) years’ experience in hospitality working in a high-volume bar

POS systems

Hospitality, Restaurant, Nightclub, Bar, and Lounge Operations

Beer, wine, spirits, and cigar brands

Opening and closing duties

Proper lifting techniques

Guest relations

Sanitation and safety

Safe alcohol service

Beverage presentation

High volume operations

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Must present and maintain a professional image to further the overall theme of the venue

Must have good positive energy to make it through the day

Must be able to read the computer monitors

Must be able to print legibly for guests to read

Must be observant and quick to respond to various situations

Must be able to move quickly through work and set the pace at venue

Must be able to sit and / or stand for extended periods of time

Must be dexterous and able to participate in all service aspects.

Must be able to twist, tow (push or pull), reach, bend, climb and carry as necessary

Must be able to push and lift up to 50 lbs.

Ability to use hands to handle, or feel objects, tools or controls

Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl

Ability to talk, hear, taste, smell, and see to include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Maintain a professional, neat and well-groomed appearance adhering to Company standards

Work Environment and Schedule :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Restaurant environment

Noise level in the work environment is usually moderate. Occasionally work in an environment that is subject to varying levels of noise and crowds the severity of which depends upon Guest volume

Work varied shifts to include days, nights, weekends and holidays

What we look for in a candidate

Time Out is a company filled with individuals as diverse as the cities we live in and cover. At the same time there are common characteristics and values we all share. To join our team, you’ll want to…

Be commercially astute

Either have experience at or want to dive headfirst into a fast-paced transformative company in pursuit of excellence

Think globally

Have excellent communication and relationship building skills

Have a high sense of ownership, urgency and drive

Be a team player

About our culture

At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business.

About Time Out Group plc

Time Out Group is a global media and hospitality business that inspires and enables people to explore and enjoy the best of the city.

It all began in London in 1968 when Time Out helped people discover the exciting new urban cultures that had started up all over the capital. Since then, this iconic brand has consistently maintained its status as the go-to source of inspiration for both locals and visitors alike.

Time Out Group has been named one of the Most Innovative Companies for 2020 by Fast Company - this prestigious annual list honours the businesses making the most profound impact on both industry and culture, showcasing a variety of ways to thrive in today’s fast-changing world. The Group comprises two highly synergistic business divisions : Time Out Media and Time Out Market.

Time Out Media’s digital and physical media proposition comprises websites, mobile, social media, print and live events. Across these platforms, Time Out distributes its high-quality content – written and curated by local expert journalists – around the best food, drinks, culture, art, music, theatre, travel and entertainment in 328 cities and 58 countries. The Company is monetising this global reach and its strong traffic from a desirable audience via digital and print advertising as well as e-commerce. Since its launch 50 years ago, Time Out has become a global brand that advertisers and consumers love and trust.

Time Out Market is a food and cultural market leveraging the Time Out brand to bring the best of the city under one roof : its best chefs, drinks and cultural experiences – based on the editorial curation Time Out has always been known for. The world’s first food and cultural market experience based wholly on editorial curation, Time Out Market captures decades of local knowledge, independent reviews and expert opinions. Everything that is being offered in Time Out Market must have been reviewed with four or five stars, and not one star less, by independent Time Out journalists.

The first Time Out Market opened in Lisbon in 2014 and is now Portugal’s most popular attraction with 4.1 million visitors in 2019. Following this success, four new Time Out Markets opened in North America in 2019 in New York, Boston, Montréal and Chicago, and we recently celebrated the opening of Time Out Market Dubai in April 2021. A further pipeline of other global locations includes Porto, Barcelona,Prague, Abu Dhabi, Cape Town and London.

Time Out is a dynamic, pioneering brand and so is our team. We want to work with the best and brightest talent because we work for the world’s greatest cities, the people enjoying them and the businesses in them. As a truly global team we get to collaborate with colleagues from New York to Paris, Tokyo and Sydney and beyond. It’s our integrity, passion, curiosity, creativity and openness that make us successful and a unique team.