Billing Service Managers

Company Description

Jobs for Humanity is collaborating with Upwardly Global and with Billings Clinic to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name : Billings Clinic

Job Description

Under the direction of department leadership, social service care manager staff provide services consisting of comprehensive case management, care coordination, continuing care services, and clinical social work services including crisis intervention and emotional support within the professional's defined scope of practice. In addition, the social services care manager is responsible for providing education addressing physical, psychosocial, financial, environmental, and other needs of patients and families and / or significant others. The social services care manager is part of an interdisciplinary team who promotes health and address medical and non-medical barriers. Essential Job Functions Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental, and outside agency requirements. Coordinates patient needs between support systems, healthcare professionals, community, and state agencies. Serves as a liaison between hospital, clinic, and community agencies to facilitate care coordination and the exchange of clinical and referral information. Advocates for and assists the patient as they move across the care continuum Treats all patients with compassion and respects individual rights to self-determination The responsibilities of the SW care manager are listed below, in order of priority and intended to ensure effective prioritization of tasks.

Priority 1 :

• Reviews New Patients for Psychosocial Needs
• Reviews Cerner census and ensures all patients are accounted for on assigned floor
• Meets with unit assigned Care Manager at the beginning of every shift to determine which patients have complex psychosocial needs requiring social work assessment and discharge planning interventions
• Collaborates with Care Manager to evaluate patients with psychosocial needs, including but not limited to, patients with the following needs :
• Psychosocial Assessment
• Crisis intervention / Trauma
• Adjustment to illness / new diagnosis
• Grief & bereavement, end-of-life concerns
• Chronic substance abuse (assessment and referral)
• Abuse and / or neglect (consultation)
• Sexual assault
• Advance Directives
• Self-pay
• Competency concerns
• Homeless / Unsafe discharge
• Guardianship / Adoption
• Mental health / behavioral issues
• Patients admitted from Skilled Nursing Facilities or Alternative Living Facilities
• The Women's Center - mother and / or baby issues
• Identifies patients and families needing support for emotional, social, and financial consequences of illness and / or disabilities
• Accesses and mobilizes family and / or community resources to meet identified needs
• Collaborates with the Palliative Care Team related to treatment, end-of-life decisions, and bereavement
• Educates and communicates with multi-disciplinary team on any social, emotional, cultural, environmental, economic, and / or supportive care needs for targeted patients

Priority 2 :

Priority 3 :

Priority 4 :

Priority 5 :