Sales Support Specialist Government & Billing

Sales Support Specialist Government and Billing

The primary functions of the Sales Support Specialist Government and Billing are to support government customers and to work closely with the accounting team to resolve issues with billing customers. The candidate will have strong interpersonal skills, customer focused, and results driven. The Sales Support Specialist must be highly detailed and able to pivot between tasks as needs arise. Consistency in applying policies and procedures is critical. This role is very customer focused, providing accurate information to all relevant constituents. The Sales Support Specialist must have strong interpersonal and communications skills. The candidate will be independent, capable of operating in a fast-moving and ever-changing environment, and able to navigate rules and regulations surrounding government customers.

Essential Duties and Responsibilities :

• Coordinate & process all incoming government orders daily.
• Pull website orders and process (ECAT, GSA Advantage)
• Monitor incoming orders via mail, fax, email, tradeshow, phone calls, and sales reps for accuracy.
• Ensure orders entered comply with government base coding parameters.
• Utilize and maintain Oracle government base codes list.
• Monitor government open orders in Tableau for timely shipments.
• Contact end users and sales reps to get info needed to complete order.
• Maintain government information booklet for new sales reps.
• Process all quotes and invoices for the business.
• Assist with month and quarter end activities.
• Handle other duties and projects as assigned.

Job Requirements : Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. This individual must be able to function in a fast-paced environment, where priorities may change rapidly. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Requirements :

Preferred Requirements :

Target Market Salary Range : $20.70 - $28.40 per hour

Operating Company : Orascoptic Envista and all Envista Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.